GOT IT! The problem was my laptop. I couldn't see the light blue icons on the left side that look like monitors with arrows pointing up and down that allowed me to enter the ID#'s. When I installed CloudBerry on my desktop the icons were very clear on my 22" monitor. Sorry I posted the problem that was my fault. Just couldn't see the icons on my laptop.

, good to know you figured it out.
Have a great weekend!

Hello Ralph,

Thank you for pointing it out, we will consider such monitors with our GUI team if it is possible may I ask your laptop model, to understand which type of monitor we are talking about. Thank you.

The laptop I have is an HP Pavilion G6. The screen is bright and clear but can I hardly see those light blue icons on the left that allow entering of the computer ID#'s. They are there on my desktop DELL 22" monitor but are a little faint. Another thing I should mention is during setup it says to give an email address to receive a code. We have, but the code never arrives. We have to use " I don't have an activation code" enter your email address. It then works. It's done this for me and two people that I have helped. Thank you for allowing me/us to use your fine software.

Hello Ralph, awesome, thank you very much for the details provided.