Black Screen
  • Kurt
    0
    I am a previous TeamViewer user- been blocked as a commercial user – I am not.
    Remote Assistant appears to be a good alternative
    But, after a number of successful sessions, I run it to a problem.
    Screen remain in “Black” mode on the remote computer after a “Remote Assistant” session and I can’t get it to return to normal even after uninstalling the Remote Assistant app.
    Any suggestion?
    Kurt Options
  • Sergey N
    26
    ↪Kurt
    Hello Kurt,
    It might be related to the way the session ends, are you using the standard connection or Unattended Access?
    Sergey N Options
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