• John Smith
    0
    I'm trying to use the command line interface on a Debian Stretch 9.4 virtual machine(The node itself is Proxmox 5), but it hangs with almost every command I execute. I constantly have to find the process and kill it to continue entering commands. I thought I would use the web access to bypass this problem, but that also hangs.

    I've tried it on Ubuntu 18.04, and I didn't encounter any problem on the command line.

    Here is the kernel: 4.9.0-6-amd64 #1 SMP Debian 4.9.88-1+deb9u1 (2018-05-07) x86_64 GNU/Linux. I couldn't find anything meaningful in the CloudBerry logs folder.

    I'm using this version: ubuntu14_CloudBerryLab_CloudBerryBackup_v2.4.3.11_20180511134446.deb

    Any ideas? I'm trying to test this so that I can recommend it to a client.
  • Gleb
    21
    Hi John, thanks for reporting it. We saw it once on a CentOS 7 machine, found no workaround to this.
    I will pass it to our R&D, the fix is supposed to be included in the next release.
    Sorry for the inconvenience!
  • John Smith
    0
    Thank you for the response. Is there an ETA on the release? Or is there a Linux distribution that you could recommend as working with the current version?
  • Julia
    4
    The ETA is planned for July. We will double-check with R&D if there is anything we can do for you before the release. Thanks for your patience.
  • Matt
    40
    There's been an update for our Linux software with the fix for your issue. Feel free to install the new build and let us know if the problem reoccurs.
  • LuisPa
    0
    Hello.
    VersiĆ³n v2.6.0.31, Ubuntu 16.04.4 LTS Linux 4.4.0-87-generic

    Same problem Ubuntu CLI hangs.

    Bye
  • Gleb
    21
    Hello , does it hang on a specific command or on any command at all? Thanks in advance
  • LuisPa
    0
    Thank you for the response.

    For example:

    ./cbb activateLicense -e "" -t "ultimate"
    ./cbb
    ./cbb activateLicense ?

    always...

    Now i upgrede my ubuntu, i have 16.04.5 and Linux 4.4.0-87-generic #110-Ubuntu SMP, now all this OK.
  • LuisPa
    0
    Sorry, one more time, hangs cbb.

    /opt/local/CloudBerry Backup/bin# ./cbb,

    /opt/local/CloudBerry Backup/bin# ./cbb option -set wa -http on


    log, log_WebAccess.log
    2018-10-22 12:59:42,877555 [WARN ]: [ CBB ] [ 1 ] Exceeded the number of attempt
    2018-10-22 12:59:42,877587 [ERROR]: [ CBB ] [ 1 ] Don't send notification
    2018-10-22 12:59:43,877699 [WARN ]: [ CBB ] [ 1 ] Exceeded the number of attempt
    2018-10-22 12:59:43,877737 [ERROR]: [ CBB ] [ 1 ] Don't send notification

    bye
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