Release notes - Remote Assistant 1.7.2
Here come new features:
- Quick Support.
No installation required anymore, just download it and you're ready to go!
- Configurable behavior on disconnect.
Now you can specify whether you want the user session to remain, remain with the screen locked or log off completely while connecting via Unattended Access.
Here's how it looks like.
Post your questions and suggestions here, on this forum
There's a known issue when the connection doesn't go through the UP and LOCKED Windows user session, with this very error message. If somebody presses Ctrl+Alt+Del, the connection will be established just fine, but obviously that's a weak workaround.
The connection goes fine while no session is up, and while the user session is up and NOT locked.
The bug is supposed to be fixed in the next release, sorry for the inconvenience.
I was not using .118 on the other system. It was at .116
I am using
on both my PCs. I have set up for unattended access as covered in your blog notes (Encryption and selected Unattended). However my experience when linking to the target PC is that I am still being asked for the (changing) PIN number.
What are the Windows Credentials that I should be asked for when connecting (which I am not seeing)? Are they from my PC or the user on the remote PC?
, in fact, you don't need to use PIN for Unattended Access. That's poor graphics (we have improved the look in beta builds already). The right button is the arrow button, or just press Enter.
The credentials are for the user from the remote PC (or domain credentials, if you connect to a machine in domain). We will also make it more obvious by the next major release.
Thanks for your feedback!
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