• Timb
    0
    Unable to start online backup remote management service on Windows 2008 , client shows as offline in MBS Console , Error says not able to start service in a timely fashion , any words of wisdom ?
  • Matt
    34
    That seems to be a known issue we're working on. To properly register it please send us the logs from the machine via tools > diagnostic menu. I'll provide some troubleshooting steps and if that's the issue I mentioned I'll be able to provide you the build with the fix.
  • Timb
    0
    Hi Matt, Attached the console & Task Scheduler .logs
  • David Gugick
    8
    I deleted the logs from the post and will send to Matt directly to avoid any publishing of your personal information. In the future, please use Tools - Diagnostic option in the product to send logs in a secure fashion. Thanks.
  • Timb
    0
    OPPS silly mistake by end cheers
  • Matt
    34

    Sorry, we need the logs sent to us via tools > diagnostic menu. That way we would receive proper log archive with all the required info.
  • Timb
    0
    Logs sent as requested under subject 1726
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