• Gleb
    21
    For quite some time we've received reports like "Remote Assistant is all good, but slow" - well, that's going to be fixed soon.
    We are now running internal tests of direct connection (aka peer to peer connection). Hopefully it's just a couple of weeks until we roll out an update that includes it.

    Drop me an email to if you want to check out the beta build
  • yodavader
    0
    Hi

    Cna you please tell me how the internet direct connection works? what if the PC is behind a NAT? does it need to have its own Public IP (i guess)
  • Gleb
    21
    , nope. Remote Assistant will attempt to traverse the NAT - and if it succeeds, the connection will do through Direct Internet. If it fails, the connection will go over our server
  • yodavader
    0


    Thanks.. but do i still have to use the RA Compute rID & not IP address right. I was just wondering how RA decides if the RS Remote client is in the Internal network, NAT traversed etc
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