• Nicholas
    0
    Hello,

    I am currently testing Cloudberry Managed Backup to see if it is the right fit.

    Within the online console, I have done the following:
    • Created a test company ("Use Storage Limit" unchecked)
    • Created a test User
    • Assigned user to test company
    • Created an online storage account (Amazon S3)
    • Assigned online storage account with User/Company

    On the server client, I have done the following:
    • Logged in with user/test company
    • Created hybrid Image-based backup plan
    • Assigned destinations to a local disk and the online storage account

    No storage limits have been set (the trial has a default option of "unlimited"), and no users have been designated with a storage limit.

    I was able to get the client to upload a partial backup (there was an error about recovery partitions). However, when I now attempt to begin the backup to purely upload to the cloud storage, I get the error "Restore limit is exceeded". I am not trying to restore anything, I am trying to upload the backup.

    Is there something else that needs to be done? Can the error message be clearer? I've looked through documentation, and I was unable to find anything regarding this error.

    Thanks again!
  • David Gugick
    15
    This might be more easily handled by Support. Please use the Tools | Diagnostic option in the client toolbar and reference this forum post in the description.
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