• johnf
    0
    As there was a promotion on i thought it would be a good time to purchase the produce, however, i have installed the linux version on a fresh install of linux mint using cinnamon desktop. It shows as successfully installed all dependencies met, but when i try to launch the app the service will start in proecss list cbbGUI and take 100% processor but nothing shows on screen. has anyone come accross this, (only one desktop running by the way i thought maybe it was on another but as its fresh nowhere else for it to go).
  • Gleb
    31
    Hello , looks like this is a known issue - it is under investigation now, no workaround available yet.
    To say for sure we will need the diagnostics, please use the CLI: /opt/local/CloudBerry\ Backup/bin/cbb sendLog - e -m "forum: Unable to launch GUI in linux mint cinnamon"

    Thanks in advance
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