• Christine Carcallas
    0
    Hi,

    I have a large folder that always hangs when I try to view the properties. As you can see in the image, the Total Files, Total Folders and Total Size is stuck at "Retrieving data..." Other smaller folders work fine, so I'm thinking the size is the issue here.

    Any way around this?

    Regards,
    Christine
    Attachment
    s3 (1K)
  • Sergey N
    5
    Hello Christine,

    In this case we might need to see the logs from the software and one more thing, how big is the folder and what does it contain, by this i mean are those lots and lots of small files, thouthands of folders or lots of big files. Just navigate to Tools - Diagnostic and fill the contact details and please also include the answer on this question. Thank you.
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