More detail about failed backup
  • Jeremie Dufault
    0
    Hi!

    It is possible to get more detail about an issue?

    Exemple : We got a lot of "An error occurred while saving the snapshot: Failed to quiesce the virtual machine [...]". I can't see which VM are in trouble. each time, I have to connect to the machine and look in the logs to get which VM is in trouble.
    Jeremie Dufault Options
  • Matt
    91
    ↪Jeremie Dufault
    More details on the error currently only can be found in the logs, so it's better to send them to us for investigation via tools > diagnostic menu. You can also click "open in folder" button to check them out yourself.

    As for providing more info, we're working on a big update that will introduce error codes and provide more info regarding the error messages.
    Matt Options
  • Jeremie Dufault
    0
    ↪Matt
    Thanks!
    Jeremie Dufault Options
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