Onedrive backup failing : Service unavailable
  • Kelly
    0
    I have a backup to Onedrive for Business that has been working fine up until about a week ago. Now no files get backed up and error message is "Error occurred during backup : service unavailable.
    How do I troubleshoot this?
    Kelly Options
  • Matt
    91
    ↪Kelly
    Known issue. Some things changed on OneDrive's side after some recent updates. Our R&D is working on this, but in general we don't recommend using OneDrive of Google Drive for reliable backups.
    Matt Options
  • Kelly
    0
    OK, thanks. I'll monitor the board in case a fix is found.
    Kelly Options
  • Mauricio Fontenete
    0
    ↪Matt
    I have the same problem with Kelly. I've been trying tha last two days and the connection is very instable. Do you have any prevision?
    Mauricio Fontenete Options
  • Matt
    91
    ↪Mauricio Fontenete
    I can suggest trying to set thread count to 1 via tools > options > advanced. If that doesn't help we need to add logs to our database, so send them via tools > diagnostic menu.
    Matt Options
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