Reporting improvement -- collecting your feedback
Glad to hear that you are working o improvements to the reporting in MBS.
Top priority is being able to have the system produce a periodic (wkly, mthly annual) summary for each client/company with the following:
- Total plans run
- Total number of failures/completed with warning
- Pctg success
- Historical graph/reports of the above stats over time - summarized by month
Since so many of the errors fall into just a few categories it would be nice (though not essential) to have a summary of number of failures for each type:
- Files could not be found/could not access files/permissions
- VSS Writer in invalid state
- unable to reach MBS website
Another important feature would be for us to get the reports separated by Back-end storage account.
We backup to local drive, Amazon, and Google, but we only report failures to customers if the Amazon backup fails, so we would want to have the option to only include the Amazon stats in the report, or to have it generate a separate report for each backend account - (lump all Local into one report).
The idea is to provide a summary to the customer but to also have the detail available. We would want to be able to send the summary reports via email to our clients.
He is a link from one of your integration partner's website that shows one type of backup summary:.