I not asking for anything fancy, just access. I hope you understand my point. — sanferno

It actually makes a lot of sense. I will add a feature request for both, Drive and Explorer. However, as this is the first request on the secondary Azure location, we would need time to overview and implement it (no ETA yet).

If something is wrong with the files at the first location or the location is down - Microsoft will automatically allow us to work with the second location. So, we don't need to implement additional features.
This is why I'm curious about possible use-cases you've encountered.

Is that really difficult to implement? — sanferno

It won't be difficult to implement a method to access these files from Explorer, for example. But it would take time to implement a method to perform an additional check and connect to the secondary location from the backup.

Please, specify if you can sign in and add files to OneDrive.
If the answer is yes - please send logs to our support for further investigation.

Hello.
Currently, we cannot connect to the secondary location on demand. Please, specify the use-case you believe that process would be necessary.

I would also like to be able to stream video from the same S3 bucket so that it can only be accessed or seen by people on my website — TonySan

You should enable CloudFront steaming with RTMP.

What I want to do is set up an S3 bucket that stores digital product files in zipped format for download by only people who have paid to download it. — TonySan

I'd recommend you to create an IAM policy and generate users for people, who you would like to give access to the files.

Let me know if this works for you.

Hi. The option "delete locally deleted" is not yet available for Hybrid Backup. We have planned that for version 6.1 of our solution. Please, PM me your email address, I'll send it to R&D. You will be then notified automatically when the feature is out.

There is no limitation at all. The only limit is the one, set by the storage provider

Hi and welcome to our forum.
This is actually a fictional legacy limitation. The software needs to report some size of the volume and we've chosen 128TB.
You can actually upload more and 256TB will also work.
The only limitation is the upload file size - 128TB per file.

Hello Jacky.

We don't support filename encryption for FTP and we most probably won't, as we have discontinued the support for FTP/SFTP as a platform. It is supported by most cloud storage solutions.

Hi. Please, PM me your ticket numbers, so I could check.

Welcome to the forum.
Could you please elaborate a bit on what you mean by protected?
You can protect your data with encryption (server-side with or without user password), or using an IAM policy, so only authorized users will be able to work with your data.
I'd recommend you to check these articles out:
1. How to Use Amazon S3 Server Side Encryption with MSP360 Explorer: https://www.msp360.com/resources/blog/how-to-use-amazon-s3-server-side-encryption/
2. How to manage IAM policies in Explorer: https://www.msp360.com/resources/blog/explorer-iam-policy-wizard/

in other words, you would like to have several custom builds, one per given company?
Please, PM me your email address and a provider's name. I'll add your request to the system.

This was created during a remote session with a support rep and I wanted to confirm that what we are doing is not incorrect. — Tom's Help Desk

I would not say, that it is not correct. The schedule looks just fine.

does not reimage the server, but reuploads all the files that had previously been backed up using block level backup. — Tom's Help Desk

If you are running full backup while running image-based - it will actually creates a newer image. If you are running file level backup - then new full backup creates new full version of each file and after that a new sequence of block-levels begins.

My question is does the versions kept apply to every backup done? — Tom's Help Desk

You can set different versioning for each backup you perform. This is done from the given backup plan wizard.

In case of a file level backup - if the given file was not changed, we don't create the new version. In other words, we don't re-backup all files, only changed ones.

Regarding the retention, I think you may find these articles helpful:

1. General article on retention policies in CloudBerry: https://www.msp360.com/resources/blog/backup-retention-policies/
2. Steve, one of our MSP clients, overview the "delay purge" feature (this is a retention setting, that you may found interesting, while creating a flexible policy): https://www.msp360.com/resources/blog/tips-from-steve-delay-purge-what-is-it-and-should-i-use-it/
3. And another article by Steve, on the real-life DR scenario. While it's not entirely about the retention, it can tell you a lot about how CloudBerry can be used in the wild: https://www.msp360.com/resources/blog/disaster-recovery-scenario-example/

I'd also consider if you are running more of a cloud backup, local or hybrid?
What's the size of your instances? If you are running cloud, is your ISP good enough to upload images daily? If not, consider running synthetic full image backup (www.cloudberrylab.com/blog/synthetic-full-backup-with-cloudberry-backup/)
But, as Doug said, consider your RTO/RPO first.

If you change <xsl:value-of select="productName"/><![CDATA[ ]]> to <xsl:value-of select="planName"/><![CDATA[ ]]> you will achieve just that.

Hi.
You can customize your emails using the email customization in Remote Management: https://mbs.cloudberrylab.com/Admin/EmailsCustomization.aspx?email=backupNotificationSystem

You should add planName variable to the email subject.

Hi, this used to be a needed option once in a while. Now it's a legacy thing. We will remove it in one of the next releases.

Please, check that help page and let me know if it helped: https://mbs.cloudberrylab.com/Admin/Help.aspx?c=Contents/help_ses2.html

These sectors will be empty after the recovery.

There is a detailed report for each backup plan, but I assume you need more generalized approach.
Can you add more details - what would you like to be added to the report and how it should look and work like?
Is it something like a button on a Remote Management page near a given machine or it should be per-user based?