• Chris Pearson
    0
    I have S3 acceleration working well on clients with Cloudberry for Windows, however, for 2 clients I have using MacOS when I run a job and select in job settings enable acceleration the backup fails with 'Access Denied', when I untick this option the backup works albeit slowly.

    I am running 2.4.3.11 and this has been an issue always for me. I have confirmed that acceleration is enabled on the bucket using this https://docs.aws.amazon.com/AmazonS3/latest/user-guide/enable-transfer-acceleration.html and have checked in the storage account settings of the managed backup account console.

    Any advice would be greatly appreciated as I have TBs of data to back up.

    Regards,

    Chris
  • James E
    2
    Hello Chris,

    We're aware of this issue and investigating it at the moment.

    Thank you for paying attention.
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