• Alun
    0
    Hi
    I am using Cloudberry online backup version installed on a physical server 2016 box, which is backing up 4 Hyper-V servers to both local and cloud storage.
    I am able to perform file level restores on 3 out of the 4 VM's.
    When i attempt to file level restore from either the local or cloud backup on one of the VM's i can see the Volume, but im unable to browse the vhdk any further.
    The only differences i can see between the VM's is that the effected VM is a gen 2 vm with a scsi disk where as the other 3 are gen 1 with ide disks.
    i have raised this with cloudberry support but they were unable to provide a solution and passed it on to the developers.
    has anyone come across this before? or have any advice?

    thanks
  • Matt
    53
    That's a known issue which will be fixed in version 6.0. Should be released very soon.
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